1.Q:Are you a manufacturer? A: Yes,we have the R&D team and production department and sales teams.The quality could be assured while the price is competitive.
2.Q:Do you accept private label? What’s the MOQ?
A:Yes, private label is available. Customized MOQ is 500pcs ( design , color ,logo , material , package ) . Mostly order starts from a 20GP container .
3.Q:What’s your payment term?
A:T.T , L/C etc.
4.Q:What’s your sample policy?
A:Free samples are available,and it’s valid for life after ordered.It means the samples are always free for old customers .
5.Q:What authentication do you passed ?
A:We have CE, RoHs ,FCC certificates for products, CE , UL,KC, ETL approved adaptor,ISO9001 for factory , MSDS for battery shipping .
6.Q:What's your warranty for massager ?
A:1 year for the machine and 5 years for the inner motor.
7.Q:How does your factory make the quality control?
A:About Quality Control & QC Management System We have IQC(Incoming Quality Control), PQC(Producing Quality Control), IPQC(Input Process Quality Control), LQC(Line Quality Control) and FQC(Final Quality Control).
8.Q:Do you have rechargeable shoulder massager?
A:Yes, we have the cordless shoulder massager. It uses rechargeable lithium-ion battery which holds enough power for 1.5 hours of use,so you can use it at home, office, gym, park, even take it for travel.
9.What other added services/ accessories can you offer?
1) Dust cover cloth 2) Dust cover bag 3) Customized power cord length 4)Other attachment you asked for
10.After-sales service
1. About our products, we can provide two years guarantee for our customers.
2. We will visit and track our products regularly to get valuable feedback.
3. If you have any problem in the operation process, we will assist you to solve it in the first time.
×
